Waymap’s Theory of Change: Accessibility and Confidence

8 January 2021

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Whilst a person’s environment can pose obstacles, the key insight from the profession of Orientation and Mobility is that a person’s perception and mobility are intertwined. Psychosocial factors, such as one’s sense of self and self-efficacy, one’s motivation, one’s fear and anxiety, attitudes towards disability, and family dynamics, affect behaviour as one learns to travel through the environment. 

An important barrier to independent travel for vision-impaired people and people with cognitive disabilities is the psychological one that comes through a loss of confidence in a person’s ability to achieve their goal – to get where they want to go reliability and to do so without having to rely on chance and strangers. This barrier is often a manifestation of other people’s concerns.   

Assistive technology may help people overcome these psychosocial barriers. A wayfinding technology that is able to reliably and accurately locate and orientate a person as they move, can give a person more confidence, letting them trust that they won’t get lost and that they will always be able to find their way home. 

Waymap has designed its approach on this basis. The quality of instructions, their relevance and their timeliness – and most importantly their accuracy – are the keys to confidence. The confidence provided by highly reliable, accurate and timely navigation instructions can build a person’s sense of self-efficacy, help overcome anxiety, and importantly improve carers, parents and adult children’s disposition toward independent mobility. 

To achieve this, an infrastructure-free approach is necessary for the system to be scalable as maintenance costs for a beacon or QR code-based approach would be overwhelming and reliability poor. In order to provide the quality, reliable instructions necessary, the location system needs to deliver: Accurate location to around 1 metre; Accurate heading to around 10 degrees, and Complete support for the entire journey. We believe that Waymap is the only company able to provide this. 

With this user-first approach, we can provide a fully accessible and inclusive experience for your venue, no matter its complexity or size. With dynamic multi-ability routing and automated, multi-lingual, context-aware instructions, Waymap can provide truly independent access for anyone, anywhere.

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