use cases
Navigation for every venue.

From hospital corridors to underground rail platforms - Waymap navigates anywhere  your visitors need to go. Connecting your venue to your city, with city-wide routing.

Shopping Malls & Retail
Indoor navigation that drives footfall and dwell time

Large retail destinations are among the most complex indoor environments to navigate. Waymap’s signal-free technology guides shoppers directly to any unit, service, or facility - increasing dwell  time, reducing frustration, and giving every visitor the confidence of a  local.

Turn-by-turn navigation to any store, unit, or concession
Step-free routing for wheelchair users and pushchairs
Multi-level navigation across all floors
Works without Wi-Fi, Bluetooth, Data, or Signal
Automatic real-time routes avoiding works or faults in escalators, lifts and areas
Accessible navigation for people who are visually impaired
City-wide routing from home to store, with intelligent real-time routing
The Challenge for Shopping Malls
"Modern shopping destinations span hundreds of thousands of square feet across multiple floors, with hundreds of tenants, service points, and parking structures. GPS fails the moment a visitor steps indoors - leaving them reliant on static signage, generalized kiosks or finding staff. Waymap solves this with seamless door-to-store navigation: from a visitor’s home anywhere in the city, on public transport or through the car park, straight to the precise store entrance - on every floor, in every wing, without any infrastructure investment. "
74%

shoppers have left a retail destination early due to difficulty finding a store or service

Hammerson Visitor Research
£1.6B

estimated annual retail revenue lost in UK shopping centers due to poor wayfinding

Case Studies
Our Customer Stories

We’re working with leading retail destinations to drive a measurable impact for operators, tenants, and visitors alike.

Liverpool, UK
Liverpool ONE
Real-time retail navigation and POI management across Liverpool ONE

Waymap and its CMS were deployed at Liverpool ONE — a mixed indoor and outdoor retail complex spanning approximately 1.4 million sq ft. User testing demonstrated strong wayfinding performance, with users successfully reaching exact store destinations. Liverpool ONE management reported significant improvements in operating efficiency through Waymap's CMS.

Press
Find Your Way with CapMetro: Introducing Accessible Wayfinding Technology

"We believe using public transit should be safe and easy for everyone." — CapMetro

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Waymap backed by UK Government's Innovation Agency (Innovate UK)

"This award recognises our breakthrough technology and the revolutionary impact it will have on accessibility and inclusion." — Waymap

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Children's hospital in Scotland leads the way on adding navigation tech for patients, staff

"It already is designed with accessibility at its very heart. It's not tacked on later." — Dr Olivia Swann, Paediatric Infectious Diseases Consultant, NHS Lothian

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Don't see your venue type?
Waymap navigates any indoor environment. Museums, conference centres, hotels – if people move through it, we can map it.
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